Microsoft Dynamics 365 F&O - Application Specialist (Finance / Warehouse)
Report to : APAC IT Head
Duties and Responsibilities
- Support business functions in describing and documenting business requirements for the
application in scope.
Convert the business requirements into a developmentmaintenance plan for the application in scope respecting the global IT strategy and plan, policies and other relevant frameworks.Collaborate with other application specialists ensuring a consistent solution and long-termgovernance of data.
Stay updated on, and evaluate vendor updates, patches and fixes.Contribute with skills and knowledge to the development and maintenance plan for theApplication.
Contribute with skills and knowledge to the work on IT architecture and design rules.Introduce new functionality and propose changes to drive business efficiency.Follow up on the quality, performance and cost efficiency of the application in scope.Document and maintain records of the business requirements for the application and areain scope.
Document and maintain records of the implementation of business requirements in theapplication in scope.
Provide second- and third-line support when needed.Provide end user training, user manuals and FAQs for the application in scope.Drive testing of the application in accordance with the defined test strategy and plan.Drive and lead the work on the implementation of compliance to policies, laws andregulations and relevant industry standards for the application and area in scope.
Mandates
Propose and define the development and maintenance plan for the application in scope, incollaboration with business owner, business stakeholders and the architecture team.
Define the implementation of changes for the application in scope.Define the data architecture for the application in scope based on global data architecture.Approve test protocols.
Qualifications
Bachelor’s or master’s degree in relevant areaMore than 3 years’ experience from using the application in scope.Deep knowledge of business processes supported by the application in scope.Experience from working in a multicultural organization.Experience of working with ITSM and ITIL.Experience of working with agile methods and frameworks.Excellent language skills in English.