Senior Manager

Reinsurance Broker - Mumbai

• Job Dimensions (Role and Responsibilities) :
• Serve as the primary point of contact for clients, efficiently handling inquiries and communicating reinsurance solutions to ensure exceptional client service.
• Play a key role in yearly renewals for respective lines of business, ensuring effective execution of reinsurance placements.
• Work together with the broking team to analyze both existing and prospective insurance portfolios, identify and develop appropriate reinsurance solutions based on clients’ strategic and operational needs.
• Assist with the preparation of underwriting information, exposure data, and claims documentation to support efficient placement.
• Conduct regular meetings and follow-ups with clients to gain insight into their needs, expectations, and long-term objectives. Arrange and lead meetings between reinsurers and insurance companies. Actively participating in industry seminars, conferences, and events to strengthen market expertise and expand professional networks.
• Collect and analyze client feedback to enhance service delivery and strengthen business relationships. Ensure prompt and accurate handling of client requests, delivering timely solutions to maintain high levels of client satisfaction.
• Work in coordination with the broking support team and perform activities such as reviewing slips, contracts, cover notes and other documentations to ensure accuracy, clarity, regulatory compliance, and alignment with coverage requirements.
• Deliver market intelligence and timely updates to clients and reinsurers, keeping them informed of latest market information, industry trends and regulatory developments.
• Adhere to agreed Quality Assurance standards, processes, and protocols to reduce errors and omissions, while building and sustaining trust-based relationships with clients and reinsurers.
• Support in the preparation of comprehensive reports and presentations for the reinsurance market, facilitating effective communication and decision-making.
• Maintain up-to-date industry knowledge and pursue continuous professional development to ensure best practices.

2. Skills and experience :

3. Key Performance Indicators :

(i) Reinsurance and Analytical Skills :

(ii) Placement and Negotiation Skills :

(iii) Client and Market Engagement :

(iv) Documentation, Compliance, and Reporting :