Senior RevOps Admin

Who We Are

Walnut is a fast growing startup in the sales automation space, backed by top-notch investors.

We help some of the best GTM teams in the world perform better by easily creating failure-free, interactive, and personalized demo experiences for B2B buyers at every stage of the customer lifecycle.

We are a young company that values culture, grit, transparency, and excellence. We put our founding members at the very heart of our company and are looking for proactive self-starters who are excited about building within a new, rapidly growing and still to be defined category.

We are seeking a highly motivated Senior RevOps Admin to join our RevOps team. This role will play a critical part in managing and optimizing our Salesforce platform, ensuring seamless system performance, and supporting business operations.

This role is US working hours.

Responsibilities :

• User & License Management : Oversee all aspects of user administration, including user setup, deactivation, role assignment, profile configuration, permissions, and public group management.
• Security & Access Control : Maintain a comprehensive understanding of Salesforce sharing and security best practices (roles, profiles, permission sets, OWD, and sharing rules) to safeguard data integrity.
• System Administration & Support : Provide day-to-day administrative support, resolve technical issues, act as the first responder to real-time system conflicts, and ensure seamless system performance.
• Configuration & Optimization : Implement and refine Salesforce configurations such as Flows, fields, page layouts, record types, custom settings, reports, and dashboards. Proactively propose enhancements to optimize workflows and improve standard operating procedures.
• Reports & Dashboards : Develop and maintain reports and dashboards to meet evolving business needs, offering valuable insights to stakeholders and driving data-driven decisions.
• Training & Adoption : Deliver training and technical support to end users, promote best practices, and track user adoption to identify opportunities for increased engagement and efficiency.
• Process Management & Feedback : Provide feedback and recommendations on Flows, processes, and standard operating procedures, ensuring alignment with organizational goals and industry best practices.
• Data Hygiene & Integrity : Champion data cleanliness strategies, monitor data quality, perform regular audits, and enforce consistent data standards to ensure accurate reporting and analytics.
• Systems Integration : Assist in integrating Salesforce with external business systems, troubleshoot integration issues, and optimize data flow between platforms.

Requirements :

Documentation : Demonstrated ability to document system configurations, processes, and troubleshooting methods thoroughly and accurately.

At Walnut, we are committed to empowering our employees to drive change and make a meaningful impact. If you are passionate about customer success and have a desire to work with a talented team, we would love to hear from you!

In the News :

The 5 Next Billion-Dollar Start-Ups of 2023

4 Tech CEOs Building Iconic Brands

LinkedIn Top Startups 2022 : The 15 Israeli Companies on the Rise

You better believe it! We raised $35 million in our Round B!

Tech Crunch : Walnut Growing 700% in 4 months!

World Financial Review : Walnut Raises #35 million

Ted Talk : How Walnut is Reshaping the Greater B2B Sales Experience

Skills Required

Salesforce, Page Layouts, Dashboards, Data Migration, Reports, Flows, Custom Settings