Customer Success Associate

Job Title : Customer Success Associate ( Field Operation)

Job Location : Chhatrapati Sambhaji Nagar Maharashtra India

Job Location Type : Onsite

Job Contract Type : Fulltime

Job Seniority Level : Entry level

Overview : Dozee Health AI is a pioneer in Contactless Remote Patient Monitoring (RPM) proven to drive transformation at scale. Headquartered in Bengaluru India Dozee has emerged as India’s no. 1 RPM Company.

We are seeking visionary individuals to help us in this very exciting journey. As a part of our dynamic team you’ll have the opportunity to collaborate with top healthcare providers in the country applying AIpowered RPM solutions to tackle some of the most pressing challenges in healthcare enhancing staff efficiency improving patient outcomes and pioneering the next generation of care models.

Responsibilities

• Conduct product demonstrations at hospitals to showcase the capabilities and benefits of the device.
• Product installation and provide troubleshooting support for devices.
• Perform site assessments and communicate device requirements to the remote team.
• Train healthcare professionals including nurses and doctors as well as patients on the use of the Dozee device and the patient monitoring dashboard.
• Coordinate with the remote team providing detailed updates on activities conducted during site visits.
• Establish and maintain strong relationships with healthcare professionals ensuring effective communication and collaboration.
• Assist in ad hoc operational task as required

Requirements

Vision & Mission

Save Million lives with Health AI

Dozee is India’s leading AIPowered contactless Remote Patient Monitoring (RPM) and Early Warning System (EWS). A solution that continuously monitors patients and provides early warnings of clinical deterioration enabling timely interventions and enhancing patient safety in hospitals nursing facilities and patient homes. A "Made in India for the World" solution Dozee has pioneered the world’s first noncontact blood pressure monitoring system. Trusted by leading healthcare providers in India the USA and Africa Dozee is transforming patient safety and care by enhancing outcomes and reducing costs.

Dozee is adopted by 300 hospitals and monitors 16000 beds across 4 countries . Dozee has monitored over 1 Mn Patients Delivered 35000 Life Saving Alerts and Saved 10 Mn Nursing Hours.

Videos

Dozee In News

Bloomberg Oct 21 2024

From AI Beds to Remote ICUs Startups are plugging India's health Gaps

News18Oct 26 2024

Now You Can Remotely Monitor Your Loved Ones in Hospital With Bengaluru StartUp's 'Shravan'

Analytics India MagazineOct 29 2024

Dozee Harness AI for Personalised Patient Care

ET HealthWorldSep 16 2024

We trust AI everyday From Google Maps to Smartphones So why not use it to enhance patient safety in healthcare

BW healthcareworldOct 29 2024

Dozee's AIPowered System Predicts Patient Deterioration 16 Hours in Advance

Study published in Frontiers Journal conducted at King George Medical University Lucknow highlights the clinical & economical impact of Dozee in Tertiary Center

210 lives saved yearly for every 100 Dozee bed by lifesaving alertsSaving of INR 2.7 Cr / year for every 100 Dozee beds

Key Highlights

To know more about click here .

Disclaimer : Dozee is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.” Dozee does not discriminate on the basis of race religion color sex gender identity sexual orientation age nondisqualifying physical or mental disability national origin veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications merit and business need. Dozee will not tolerate discrimination or harassment based on any of these characteristics

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Key Skills

English Speaking,Catering,Marine Biology,Entry Level,Computer Engineering

Employment Type : Full Time

Experience : years

Vacancy : 1