Education Counsellor

Job Title :

Admission counsellor - EdTech

Location :

Rohini West, New Delhi

Department :

Admissions / Outbound Sales

Experience Required :

1–5 Years

Employment Type : Full-Time

Job Summary :

We are seeking an experienced and motivated

Admission Counsellor

to join our dynamic admissions team. You will be responsible for guiding prospective students through our offerings, addressing their academic aspirations, and driving successful admissions conversions through effective communication and relationship management.

Key Responsibilities :

Engage with prospective students via

inbound lead follow-ups

through calls (leads provided).

Drive conversions through

outbound calls , understanding prospects’ needs and offering tailored solutions.

Explain educational programs and services

clearly and effectively.

Conduct

online demos

and counselling sessions to recommend appropriate education plans.

Leverage

product knowledge

to showcase the value and benefits of our offerings.

Build rapport with leads using

excellent listening, soft skills, and presentation abilities .

Consistently

close sales

and

achieve monthly admission targets .

Maintain CRM records

to ensure accurate and up-to-date lead tracking and follow-ups.

Share

weekly performance reports

including sales targets, progress, and challenges with management.

Nurture relationships with existing clients to ensure

continued satisfaction and referrals .

Attend regular

training sessions

to stay informed about new programs and industry updates.

Requirements : 1–5 years

of proven experience in

admission counselling or outbound sales , preferably in the education industry.

Excellent

verbal and written communication

skills.

Strong

interpersonal and client-handling

skills.

Confident, soft-spoken, empathetic , and a good listener.

Strong

problem-solving and decision-making

capabilities.

Highly

adaptable, accountable , and

goal-driven .

Hands-on experience with

CRM software

and lead management tools.