This job offer is not available in your country.

TCS Hiring for Cloud Contact Center Architect_PAN India

Tata Consultancy ServicesDelhi, India

6 days ago

Job description

Experience : 8 to 14 Years Only

Job Location : PAN India

TCS Hiring for Cloud Contact Center Architect_PAN India

Required Technical Skill Set :

Cloud Contact Center Architect :

Nice CX one implementation expert :

Experience & Skill Requirements :

10 - 12 + years of experience in Contact Center technology
Solution design and implementation experience in Cloud Contact Center (Genesys Cloud CX / NICE CXone / Amazon Connect / Five9)
Must have worked on AI & Gen AI capabilities Contact Center's offer for self-service, augmentation and operational excellence
At least one Cloud Contact Center design and implementation experience is a must
Cloud Contact Center Architect certifications are preferred

Responsibilities :

Responsible for Cloud Contact Center solution design (Genesys Cloud CX / NICE CXone / Amazon Connect / Five9)

Layout approach for integrating Cloud Contact Center platforms with Enterprise Business Applications

Conduct solution reviews to identify gaps and propose tangible recommendations

Ability to ensure the solution is in compliance with customer's security standards

Ability to callout risks (if any) at the early stage of the project

Mentor / guide implementation team

Kind Regards,

Priyankha M

Create a job alert for this search

Cloud Contact Center • Delhi, India

Related jobs

Promoted

Staff Network Engineer

ANSR Summit ConsultingGurgaon, India

In order of significance, list the essential functions and responsibilities of the position.Works directly with multiple teams to support Alkami's networking products and solutions.Configure on-pre...Show moreLast updated: 30+ days ago

Promoted
New!

ServiceNow Developers

NarwalMeerut, IN

Narwal, with its Global Delivery Model, strategically expands its reach across North America, the United Kingdom, and an offshore development center in India. Delivery cutting edge AI, Data and Qual...Show moreLast updated: 22 hours ago

Promoted

ServiceNow Developer

Tata Consultancy ServicesMeerut, IN

Required Technical Skill Set • • ServiceNow Development in HRSD or ITSM Module with exposure to Catalogue items.Desired Experience Range • • 6-10 Years. Location of Requirement • • Chennai, TN , India.De...Show moreLast updated: 9 days ago

Promoted

Oracle WMS Cloud Consultant

Best Infosystems Ltd.Delhi, IN

Oracle WMS Cloud Consultant_Full-Time_Pune / Bangalore / Mumbai / Pune / Hyd / Noida.Pune / Bangalore / Mumbai / Pune / Hyd / Noida. Minimum 5 years of experience in Oracle Cloud WMS Logfire background.Functional exper...Show moreLast updated: 30+ days ago

Promoted
New!

AWS Network Architect

Mobilematics, Inc.Delhi, IN

We’re looking for an experienced.The ideal candidate will have deep expertise in.You’ll work closely with our cloud and security engineering teams to design network topologies that support enterpri...Show moreLast updated: 22 hours ago

Promoted
New!

Oracle HCM Cloud Technical Consultant

SutherlandDelhi, IN

Participate in daily standup / evaluate urgent Production issues and recommend course of action.Demonstrate the ability to adapt and work with team members of various experience level.Support to HCM...Show moreLast updated: 22 hours ago

Promoted

ServiceNow Developer

Bahwan CyberTekMeerut, IN

Job Description – ServiceNow Developer / Consultant.We are seeking an experienced ServiceNow Developer / Consultant with deep expertise in IT Service Management (ITSM) modules and hands-on skills in ...Show moreLast updated: 15 days ago

Promoted

Cloud Engineer

Strobes Security, Inc.Delhi, IN

We are looking for a Mid-level Cloud Engineer with hands-on expertise in designing, automating, and operating production-grade cloud infrastructure. This role requires a strong background in AWS ser...Show moreLast updated: 30+ days ago

Promoted

IT & Cloud Specialist - 45733

TuringMeerut, IN

Based in San Francisco, California, Turing is the world’s leading.AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways : first, by...Show moreLast updated: 11 days ago

Promoted

Network Infrastructure Engineer

PwC IndiaDelhi, India, India

Job Description of Network / Infrastructure Expert.Tech in Computer Science, Information Technology, Electronics and Communication, Electrical and Electronics, Mechanical Engineering, or MCA.Master...Show moreLast updated: 23 days ago

Promoted
New!

ServiceNow Developers

Penta ConsultingDelhi, IN

You will play a key role in designing, developing, and enhancing custom ServiceNow applications, particularly focusing on user interfaces, integration capabilities, and scalable components that dri...Show moreLast updated: 22 hours ago

Promoted

Cisco Network Engineer

LTIMindtreeDelhi, India

Network JD Cisco Network Engineer.Skills required - Firewalls - FortiGate / Palo Alto / Meraki / Cisco FTD SDN - SD WAN Routing & Switching (Cisco Nexus, Cisco ACI) Expertise in WLAN & Load Balancer (F5 ...Show moreLast updated: 6 days ago

Promoted
New!

Dotnet Developer

Mitchell Martin Inc.Meerut, IN

Design, develop, and maintain applications using C# / .NET Core for backend services and React for front-end interfaces.Collaborate with product managers, designers, and other developers to deliver h...Show moreLast updated: 22 hours ago

Promoted

Cisco Webex Calling Engineer

GenpactDelhi, India

Exp : 4 to 7Years Location : Hyderabad Notice Period : Up to 30days Responsibilities : Reporting to the IS Operations Manager, Global Network Services the IP Telecommunications Engineer position is res...Show moreLast updated: 6 days ago

Promoted

Dotnet Developer

nineDots.ioDelhi, IN

NET Core Developer - Salary - $1400 - $1500 / month rate.We’re helping a fintech company find a skilled Software Engineer. You'll be focused on building practical, user-friendly solutions for the fina...Show moreLast updated: 14 days ago

Promoted
New!

Oracle Sales Cloud Analyst

KPG99 INCMeerut, IN

Offshore (Candidate have to work in EST time zone).The resource is expected to start in a few weeks from now.Technical expertise to work independently as an offshore resource.Good knowledge or (and...Show moreLast updated: 22 hours ago

Promoted
New!

Cisco Network Engineer

Tata Consultancy ServicesDelhi, India

Skill : UCCE components ICM, PG, CVP, CTI, Finesse, CUIC,CM YOE 5 to 10 Location : Bangalore / Hyderabad Job Description : . Experience in working in Agile Environment Very good Understanding of TCP / IP ...Show moreLast updated: 14 hours ago

Promoted

ServiceNow Developer-ITOM

LTIMindtreeDelhi, IN

LTIMindtree are Hiring Senior ServiceNow Developers - (ITOM).Location - Mumbai, Pune, Chennai, Bangalore, Kolkata, Hyderabad, Coimbatore, Indore. ITOM + Discovery / Service Mapping.Candidate must hav...Show moreLast updated: 23 days ago

Promoted

Power Apps Lead

Exult GlobalDelhi, IN

Bachelor's degree in Computer Science, Information Technology, or a related field.Power Apps development (both canvas and model-driven apps). Proficiency in Power Pages, Power Automate, Copilot Stud...Show moreLast updated: 30+ days ago

Promoted

NetSuite Solution Architect (India) (100% Remote)

Connect Tech+TalentDelhi, IN

Remote

NetSuite Implementation and Optimization.Lead the end-to-end implementation of NetSuite, ensuring seamless integration across all relevant business functions. Optimize NetSuite configurations to lev...Show moreLast updated: 9 days ago