(Immediate Start) IT Associate

Job Title : IT Associate

Location : North Goa

Company : Artjuna GOA

Job Type : Full-time

Job Summary

We are looking for a proactive and detail-oriented IT Associate to support the day-to-day IT operations across our organization. The ideal candidate will manage hardware and software support, troubleshoot technical issues, maintain system performance, and assist with user training.

This is a hands-on role for someone who enjoys solving problems, working with people, and keeping systems running smoothly in a fast-paced work environment.

Key Responsibilities

• Provide first-level IT support for hardware, software, networks, and systems across all departments.
• Install, configure, and maintain desktop and laptop systems, printers, and other peripherals.
• Set up new users, manage accounts, permissions, and security settings.
• Monitor system performance and perform routine maintenance to avoid downtime.
• Troubleshoot issues related to Wi-Fi, email, operating systems, and business applications.
• Manage software updates, patches, antivirus programs, and IT inventories.
• Coordinate with external vendors for major hardware / software repairs and purchases.
• Document IT processes, user manuals, and SOPs.
• Support POS systems and internal software used in retail or F&B operations (if applicable).
• Assist in implementing data backups, cybersecurity protocols, and system audits.

Requirements

Preferred Skills

Job Types : Full-time, Permanent

Pay : ₹18, ₹25,000.00 per month

Benefits :

Work Location : In person