Analyst - Sales Operations

Job Title :  Analyst – Sales Operations

Location :  Bangalore and Hyderabad, India

Experience :  1–2 Years

Mode of Interview :  Face-to-Face

About the Role

We are looking for a motivated and detail-oriented  Analyst – Sales Operations  to join our growing team in Bangalore. This position is well suited for individuals who have prior experience in technical support or sales operations and are eager to optimize business processes, support internal teams, and contribute to operational excellence.

As an Analyst in Sales Operations, you will act as the first point of contact for internal users of sales tools and systems, ensuring seamless day-to-day operations. The role demands proactive problem-solving, strong collaboration skills, and a commitment to maintaining high standards of service delivery.

Key Responsibilities

• Provide first-level support for sales tools and customer platforms, addressing user queries and technical issues promptly.
• Troubleshoot system or process challenges, identifying root causes and escalating complex issues to appropriate technical or functional teams.
• Collaborate closely with cross-functional teams, including IT and business stakeholders, to streamline sales operations processes and ensure efficiency.
• Maintain documentation and provide periodic updates on issues, resolutions, and process improvements.
• Proactively educate users on functionalities of sales tools and systems, helping to reduce recurring issues and enhance productivity.
• Monitor system performance and user compliance, identifying opportunities for process optimization.
• Participate in continuous improvement initiatives related to sales tools, workflows, and service delivery standards.

Requirements

What We Offer

If you are passionate about improving sales operations, simplifying processes, and delivering impactful support within a fast-paced environment, we would love to hear from you.