ServiceNow Developer

Job Description – ServiceNow Developer

Experience : [5–10 Years]

Employment Type : Full-time

Location : [Chennai / Bengaluru / Pune / Mumbai]

Shift Timings - 2 Pm to 11 Pm IST

Role Overview :

We are seeking an experienced ServiceNow Developer / Consultant with deep expertise in IT Service Management (ITSM) modules and hands-on skills in customization, scripting, and integrations. The role requires strong technical proficiency in ServiceNow platform development, including workflows, automation, APIs, and Service Portal customization.

Required Skills & Qualifications :

• Extensive experience across ITSM modules : Incident, Change, Problem, and Knowledge Management.
• Proficient in creating and modifying Workflows, Business Rules, Script Includes, Client Scripts, and UI Policies.
• Experience in REST integrations and developing custom APIs within ServiceNow.
• Hands-on in customizing the Service Portal
• Expert in designing / implementing multiple catalog items by collaborating with the business stakeholders
• Must have strong experience in integrating multiple large enterprise systems using APIs, REST / SOAP protocols, authentication mechanisms
• Strong knowledge on Glide APIs, server / client-side scripting, Scripted Rest API, portal architecture
• Must have excellent oral and written communication / presentation / negotiation skills
• Detail-oriented, able to identify issues, and consistently collaborate to solve problems in a timely manner
• 5 years of ServiceNow development exposure.