Field Engineer

Location : Chennai, Gurugram , Vizag, Itanagar ,Vijayawada ,Ahmedabad , Bhavnagar, Kankipadu, Jaipur, Bangalore, Nagpur, Navi Mumbai, Pune, Cuttack, Bhimavaram

Experience : 1+ years of experience

Roles Responsibilities

• Working hours : 24
• Week off depends upon roster / No Fixed Saturday / Sunday & Holiday off.
• Need to visit multiple stores in all areas.
• Having personal vehicle (bike) is mandatory
• Working on National Holidays against which you shall be eligible for double pay.
• PH will be working against which comp off will be provided
• Provide outside support to Reliance Retail Outlets for all IT calls ( Must have Knowledge on PC, Printers & Basic Knowledge of networking, Networking equipment's
• Coordinate with Regional Coordinator for tasks and activities to be performed.
• Will perform Periodic Preventive Maintenance activities
• Get signoffs for activities performed from Store Manager, State IT team and send a report to Retail Helpdesk
• Coordinate with Retail Helpdesk for ticket status and call closure
• Coordinate with Retail Helpdesk for Vendor related issues and escalate issues as may be required
• Coordinate with MSL logistics for spares availability
• Perform initial physical inventory verification and asset tagging and submit a report
• Carry out IMAC activity
• Will perform Rollout activity
• 50%-70% travelling will be there to cater services.
• Experience in to Hardware& networking.
• Perform Preventive Maintenance