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Senior Operations Manager
DelhiveryKolkata, IN3 days ago
Job descriptionEducational Background – Bachelors Degree (is a MUST ) – preferably engineering ; MBA preferred. Functional Skills –People management, Operations Management, Stakeholder Management. Personal Attributes - Curiosity, Ownership, Fast Paced Behavioral Skills - Good communication and analytical skills. Excellent skills in problem-solving, task prioritization and follow-up. Ability to work well in a team environment. Should be open for extensive travel.
Roles & Responsibilities :
- Planning, Executing & Monitoring end to end first mile and middle mile operations.
- To implement and develop the SOPs and is a part of audit / continuous improvement team to find gaps and provide solutions.
- Perform ongoing analysis to improve facility metrics, service levels and productivity.
- Improving metrics in the medium-long run with regard to design change, optimization of layout and line haul capacity.
- Drive continuous improvement projects within their facility to improve throughput, reduce cost and increase productivity.
- Responsible for training, mentoring, coaching of Managers & Team Leads (all on-rolls).
- Builds strong working relationship and liaise with other stakeholders including Customer Service, Network Engg., Commercial, Product, Technology etc.
Person Specifications- Skillsets / Education :
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Operation Manager • Kolkata, IN
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