Client Services Administrator

About the Company

“Built by Active Traders, For Active Traders” , TradeZero was founded in 2015 by a team that leveraged decades of collective operating and trading experience to build a next-generation trading platform tailored to the needs of the ever-growing community of sophisticated traders.

With broker dealers in the Bahamas, US and Canada, we offer retail traders low-to-no-cost stock trading and direct market access to U.S. equities and equity options via online trading platforms. TradeZero’s innovative features and capabilities for stock shorting accommodate all types of retail traders, especially the active trader.

Our customers choose us for our suite of advanced desktop, web-based and mobile trading platforms, professional-grade market access, sophisticated trading tools and our 24x7 live customer service.

About the Role

We are seeking a passionate and skilled CSA to join our growing team :

• Responding to inquiries or complaints about services / Products.
• Ensures timely receipt, from the appropriate sources, of information, raw material, and other inputs needed to successfully execute clients' services.
• 2+ years of experience as a Customer Support.
• Excellent communication and collaboration skills.
• Ability to multitask and prioritize tasks effectively.
• Excellent problem-solving skills and strong interpersonal skills.
• It is important to have functional testing skills since we also have our trading system and software.
• Ability to work independently and as part of a team with individuals in dispersed locations.

What are some skills to make you stand out?