Job Description : Onboarding Specialist – Flexi Roundtables
Location : Hyderabad / Bengaluru / Mumbai
Brand : Flexi Roundtables – Top 1% Leaders
Type : Full-time, High-Intensity Execution Role
About Flexi Roundtables
Flexi Roundtables is India’s fastest-growing CXO community platform, bringing together Top 1% Leaders , policymakers, and innovation-driven organizations for invite-only conversations on AI, Compliance, GCC Growth, and Open-Source Governance .
As we scale to multi-city, multi-partner, high-impact events, we are building a world-class operations team that can match the speed, precision, and excellence our brand is known for.
Role Overview
The Onboarding Specialist is the first point of contact for CXOs, Partners, and Delegates participating in Flexi Roundtables.
Your role is to ensure every invited leader experiences seamless onboarding , clear communication , zero-friction coordination , and a premium delight journey from the moment they receive the invite till their post-event follow-up.
This role is ideal for someone who thrives in high-stake environments, understands senior-leader etiquette, and can operate with extreme ownership.
Key Responsibilities 1. CXO & Leader Onboarding
- Manage end-to-end onboarding for invited CXOs and senior delegates
- Conduct welcome calls, explain agenda, venue, flow, and experience
- Coordinate special requirements (dietary, travel support, early access, etc.)
2. Communication Excellence
Draft crisp, professional WhatsApp updates, emails, remindersShare event briefs, speaker notes, and arrival instructionsEnsure leaders receive timely follow-ups without chasing3. Partner & Sponsor Coordination
Align with partners (AWS, Sprinto, Sonatype, etc.) on leader lists & confirmationManage onboarding for their CXO nominationsTrack status, share updates with internal teams daily4. Operational Readiness
Maintain updated onboarding trackersWork with event operations team on seating, registration, badgesFlag risks early (dropouts, delays, special requirements)5. Experience Assurance
Ensure every leader’s first touchpoint feels premiumOffer concierge-style assistance pre-eventCoordinate post-event thank-you notes and social media taggingWho You Are
1–4 years experience in client servicing, event coordination, CXO relations, customer success, or operationsStrong communication skills (English mandatory, Hindi / Telugu good to have)Comfortable working with senior leaders and top brandsHigh sense of ownership — can handle pressure, urgency, and multiple tracksObsessed with structure, accuracy, and presentationWhat Success Looks Like
100% CXO onboarding completed before timeZero last-minute confusion or missed communicationPartners fully aligned and informedLeaders feel “premium, valued, and well-handled”Internal teams get real-time updates for smooth executionWhy Join Flexi Roundtables
Work directly with the Top 1% of India’s leadership ecosystemBe part of a brand creating national impact in the AI + GCC + Compliance narrativeHyper-growth environment with extreme learningMulti-city travel, exclusive CXO forums, and high-visibility workOpportunity to grow into CXO Relations Manager / Event Lead / Partner Success Lead