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Academic Counselor

Academic Counselor

2comsThiruvananthapuram, Kerala, India
10 days ago
Job description

Key Responsibility

Counsel students / candidates about available courses and career options.

Handle walk-ins calls and online inquiries promptly.

Convert leads into admissions through effective follow-up.

Achieve daily weekly and monthly admission targets.

Maintain records of inquiries follow-ups and conversions in CRM / ERP.

Explain course details fees and payment options clearly.

Coordinate with the finance team for fee collection and documentation.

Maintain good relationships with students and parents.

Support marketing campaigns through calling and WhatsApp follow-ups.

Participate in admission drives events and promotional activities.

Share daily reports and updates with the Center Manager.

Maintain discipline punctuality and professionalism always.

Requirements

Education

Bachelors degree in Commerce Business Administration Marketing or any relevant field .

Additional certification in Sales Counseling or Customer Relationship Management will be an added advantage.

Experience

1 years of experience in tele-counseling inside sales student enrollment or customer relationship roles preferably in the EdTech or Training industry .

Proven experience in meeting or exceeding admissions or sales targets .

Benefits

Benefits

Be a part of a mission-driven organization impacting youth careers.

Growth-oriented work culture with learning opportunities.

Performance-based incentives and recognition.

Contact details -

Email -

Required Skills :

Key Responsibility Counsel students / candidates about available courses and career options. Handle walk-ins calls and online inquiries promptly. Convert leads into admissions through effective follow-up. Achieve daily weekly and monthly admission targets. Maintain records of inquiries follow-ups and conversions in CRM / ERP. Explain course details fees and payment options clearly. Coordinate with the finance team for fee collection and documentation. Maintain good relationships with students and parents. Support marketing campaigns through calling and WhatsApp follow-ups. Participate in admission drives events and promotional activities. Share daily reports and updates with the Center Manager. Maintain discipline punctuality and professionalism always. Requirements Education Bachelors degree in Commerce Business Administration Marketing or any relevant field. Additional certification in Sales Counseling or Customer Relationship Management will be an added advantage. Experience 1 years of experience in tele-counseling inside sales student enrollment or customer relationship roles preferably in the EdTech or Training industry. Proven experience in meeting or exceeding admissions or sales targets. Benefits Benefits Be a part of a mission-driven organization impacting youth careers. Growth-oriented work culture with learning opportunities. Performance-based incentives and recognition.

Key Skills

Experience Working With Students,Presentation Skills,Project / Program Management,Organizational skills,Ellucian,Records Management,Academic Advising,LMS,Teaching,Program Development,Public Speaking,Writing Skills

Employment Type : Full Time

Experience : years

Vacancy : 1

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Academic Counselor • Thiruvananthapuram, Kerala, India