Client Servicing Manager

ROLE

Client Servicing Manager

SKILL LEVEL

Middle

EMPLOYMENT TYPE

On-site (Pune), Permanent and Full time

POSITIONS TO HIRE

JOB DESCRIPTION

Responsible for understanding the client’s brief and translate them into actionable items for respective internal teams.

Become a strategic point of contact for clients and establish strong relationship with various stakeholders - internal and external.

Research, prepare and present marketing strategies, media proposals, campaign ideas and budgets to assigned clients.

• Gain a comprehensive context for advertising strategies by analysing a range of information, including demographics, socio-economics and the market for the client's product and market share.

Successful execution of online / offline campaigns in coordination with internal teams and / or third-party vendors.

Monitoring the effectiveness of campaigns and taking necessary steps to optimise them.

Track and study data and analytics to evaluate the success of campaigns and derive inferences accordingly.

Continuous study on competitors to provide data for understanding brand performance and industry best practices.

Being hands-on across online platforms and their respective promotion formats - Facebook, Twitter, Instagram, LinkedIn, YouTube, relative blogs and online forums.

Management, content creation, strategy, and execution of all client’s social media accounts which includes posting content, interacting and responding to the audience and reporting metrics.

Presenting creative work to clients for approval or modification.

Liaison with third party vendors, influencers, partner firms on behalf of the brand for campaigns & projects.

Keeping abreast with new trends and viral video concepts.

QUALIFICATIONS

Graduate / Post Graduate in Mass Media / Marketing Communication / Advertising or equivalent.

3 - 5 years of relevant work experience with a brand, or advertising / creative / media agency is a must.

MUST HAVES

Proven experience as an Advertising Account Executive / Manager or related position.

Proficiency in English and Hindi.

Proficiency is Written and Verbal communication.

Excellent inter-personal and client management skills.

Thrive in a fast-paced, collaborative environment with high-volume workload often requiring short turnaround times.

Knowledge on AI and relevant tools and how to leverage them effectively and responsibly.

BEHAVIOURAL SKILLS

Positive thinking and results oriented.

Ability to work with minimum supervision.

Ability to work under pressure and meet deadlines.

Strong attention to details.

Strong work ethic and personal accountability.

SALARY

As per industry standards

__________________________________________________________________________________

COMPANY NAME AND ADDRESS

Atomium Labs

c / o OOHTech Media Pvt. Ltd.,

Office no. 03, Ground Floor,

Jewel Square Mall, Koregaon Park.

Pune 411001

OFFICE TIMINGS

Monday – Friday

10am – 7pm

REACH OUT

info@oohtechmedia.com