About the job : Role Objective :
To drive sales performance of the Passenger Vehicle division, ensuring consistent achievement of volume, revenue, and profitability targets, while delivering exceptional customer experience and strengthening brand presence in the local Responsibilities :
1. Sales Strategy & Business Development
- Develop and implement annual sales plans for PV segment in line with OEM targets.
- Identify growth opportunities in retail, fleet, institutional, and rural markets.
- Ensure effective product mix, variant penetration, and accessory sales.
2. Team Leadership & Performance Management
Lead and motivate a team of Sales Managers, Team Leaders, and Sales Consultants.Monitor manpower adequacy as per OEM staffing norms.Drive high performance culture with focus on conversions, lead management, and customer delight.3. Customer Experience & Brand Building
Ensure dealership adherence to OEM's Customer First standards.Monitor Net Promoter Score (NPS), handle escalations, and personally manage VIP / critical customers.Supervise showroom ambience, test-drive execution, and grooming standards.4. Financial & Operational Control
Achieve sales volume, revenue, and profitability goals.Control discounting, receivables, and ensure timely settlement of exchange, finance, and insurance deals.Monitor and optimize sales expenses (marketing, manpower, events).5. OEM & Compliance Coordination
Liaison with OEM Area Sales Office for target setting, schemes, and compliance.Drive compliance with HR, statutory, and company policies.Candidate Postgraduate / Graduate in Sales & Marketing preferred.
Experience :
12-15 years of automobile sales experience with minimum 5 years in leadership role.Strong knowledge of passenger vehicle market, financing, and customer trends.Excellent leadership, analytical, and negotiation skills.Exposure to both retail and institutional sales will be an added advantage.(ref : iimjobs.com)