Job Summary
- An Associate Billing role typically involves handling billing-related tasks and ensuring accurate and timely processing of invoices and payments
- Associates in this position play a crucial role in maintaining financial records, managing billing systems, and supporting the overall billing process
Responsibilities :
Invoice Preparation : Generate and review invoices based on provided billing information, ensuring accuracy and completenessVerify billing rates, quantities, and discounts, and make necessary adjustments as requiredBilling System Management : Utilize billing software or systems to enter and maintain billing data, customer information, and payment detailsEnsure the accuracy and integrity of billing recordsPayment Processing : Receive and process customer payments, including checks, credit card payments, and electronic fund transfersRecord payment information accurately and update customer accounts accordinglyBilling Inquiries and Issue Resolution : Respond to customer inquiries related to billing, invoices, and paymentsAddress any issues or discrepancies promptly and provide resolutions or escalate to the appropriate team members for further assistanceBilling Documentation and Reporting : Maintain proper documentation of billing records, invoices, and payment receiptsPrepare regular reports on billing activities, outstanding invoices, and payment statusBilling Coordination : Collaborate with internal teams, such as sales, customer support, and finance, to ensure accurate and timely billingCommunicate billing information and resolve any billing-related discrepancies or concernsSkills Required
Accounts Receivable, Accounts Payable, Accounting, Autocad, Excel, Payment Processing