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Retail Associate
ConfidentialChennai18 days ago
Job descriptionExcellent verbal and written communication with interpersonal skills Extreme ownership of the assigned task Strong sense of initiative, willingness to learn and adapt Process Orientation in daily tasks Desire and ability to think like the customer Analysing and Problem-solving ability, creativity to translate them into solutions. Ability to connect with people across teams & and levels. 6-Days Working Rotational Week off
About the Role : KRA's : -
- Maintaining a deep knowledge of channel partner products and services.
- Building and maintaining strong relationships with prospective and existing channel partners.
- Identifying dealer needs and requirements and proposing suitable solutions.
- Providing Dealers with comprehensive product / Service and guiding their decision making process.
- Ensuring Dealer satisfaction.
- Retaining dealers by making them transact.
- Cross-selling products
- Achieving Retention / Transaction targets.
- Resolving complaints and issues pertaining with dealers efficiently and in a timely manner.
- Daily visits as per the scheduled beat.
- This will be a field intensive role, where you will connect the dealers to Cars24 platform.
Required Skill Sets
Other Details : -
Skills Required
Relationship Management, Channel Development
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Associate Retail • Chennai