Technical Support Engineer - Fire & Pa

CAVITAK with its 375 member strong team ( referred to as Cavs ) are engaged in below Business Verticals :

Retail Distribution - Mobile & Consumer Goods

Value-Added Tech Distribution - Audio & Video, Fire, Security, Automation, Network & Power Solutions and Fundamental Resource Management & AI

Global Commerce - Launchpad for global and Indian brands on e-commerce platforms

About the Role :

We are looking for a Technical Support Engineer who will provide hands-on support, troubleshooting, and technical expertise for our Fire Alarm and Fire Detection Systems . If you’re passionate about safety technology, enjoy solving technical challenges, and like working closely with customers and field teams, this role is for you!

What You’ll Do :

• Provide technical assistance for installation, commissioning, and maintenance of fire alarm systems (addressable & conventional).
• Diagnose and troubleshoot system faults and ensure timely issue resolution.
• Coordinate with service teams and customers to deliver on-site and remote support .
• Conduct testing, preventive maintenance, and documentation for service activities.
• Support the sales and projects team with product knowledge and technical inputs.
• Train end-users and internal teams on system operation and best practices.
• Stay updated on product developments, firmware updates, and safety standards .

What We’re Looking For :

Why Join Us :