Hiring for International Voice Process for our MNC - Kolkata / Noida
Exp - 1+ Yrs
Budget - 2.9 - 4.5 LPA
Notice - Immediate - 15 Days
Rotational Shift
Cab facility will available
JD -
NOTE : EXCELLENT COMMUNICATION IS MANDATORY
Key Responsibilities :
- Make outbound calls to US-based insurance companies / patients / Help desk as per process requirements.
- Engage customers in meaningful conversations to promote products / services or gather required information.
- Handle objections professionally and escalate complex issues when necessary.
- Collaborate with team leads and quality analysts to improve call quality and performance.
- Ensure compliance with company policies and US calling regulations
Required Skills & Qualifications :
Bachelors degree or equivalent.14 years of experience in outbound calling, for US clients.Open to Work from OfficeExcellent verbal communication and interpersonal skills.Familiarity with CRM tools and call centre software.Open to work night shifts and adapt to US time zones.Goal-oriented with a positive attitude and strong work ethic.Knowledge of US culture and customer behaviour
Interested can share cv at [HIDDEN TEXT] or at WhatsApp- 9193549698 .
Thanks
Shivani Chaturvedi
HR at Artech
9193549698
Skills Required
Fluent English Speaking, Good Comm Skills, Night Shift