Talent.com
This job offer is not available in your country.
Service Desk

Service Desk

Tata Consultancy ServicesBengaluru, Karnataka, India
4 days ago
Job description

Role : Service desk

Keywords : Service desk

Desired Experience Range : 3 - 5 years

Location of Requirement : Bangalore / Chennai

Must have

1. Should be customer centric and understand the Service Desk (SD) support function.

2. Candidate should be proficient in written and verbal English to provide the required IT services.

3. Candidate must be ready to provide the support over the Phone Calls, Chat and other SD Channels.

4. Ready to work support during weekend also as per monthly roster.

5. Work and resolve Incidents and Service Requests tickets associated with Service Desk Support function.

6. Provide break fix support, Remote software installation, IT applications, advice and assist to Customer Users, as needed.

7. Remote Support to Provide equipment and hardware support including laptop, desktop devices, mobile devices, direct attached printers, local printers, scanners, and wireless networking etc.

8. Certification : Any relevant certification (Preferred).

Create a job alert for this search

Service Desk • Bengaluru, Karnataka, India