Implementation Executive

Position

Implementation Executive

About JiBe :

JiBe is a cloud-based fully integrated ERP system for the Maritime industry. Our goal is to allow shipping companies to improve productivity, efficiency, and safety levels while reducing costs. JiBe ERP enables increased automation and streamlining processes, creating pre-defined workflows, and reducing the usage of email and paper.

Job Responsibilities

• Implementation : Escort new JiBe clients throughout the implementation process of JiBe procurement module and assume full responsibility for a successful implementation project.
• Form close relationships with clients’ key stakeholders to build lasting trust in the JiBe brand.
• Conduct detailed training sessions with the client management team.
• Configurating new clients’ JiBe procurement module.
• Coordinate with the support team for system maintenance, troubleshooting, and continuous improvement based on user feedback.
• Monitor the system’s performance and data integrity, adjusting as necessary to optimize procurement operations.
• Customer Success : Maintain a relationship with existing JiBe clients and make sure they are using the system to its full potential.
• Introduce new features to JiBe existing clients and help in the adoption process.

Qualifications and Skills

Additional Qualifications