Job Title : Senior Web3 Relationship Manager
We are seeking an experienced and skilled professional to join our team as a Senior Web3 Relationship Manager. In this role, you will be responsible for managing client relationships, driving campaigns, and ensuring seamless delivery.
This is a client-facing role, requiring strong communication, problem-solving, and social media knowledge. The ideal candidate should have a deep understanding of the crypto and blockchain space and be able to provide valuable insights for client strategies.
Key Responsibilities :
- Act as the main point of contact for assigned clients and projects, ensuring timely and effective communication.
- Manage end-to-end client communications, including onboarding calls, reporting, feedback, updates, and relationship building.
- Collaborate with internal teams (strategy, design, social media, content) to ensure campaign success.
- Monitor and track performance of client accounts, preparing reports and suggesting improvements.
- Stay up-to-date with crypto / Web3 news, trends, and communities to provide expert insights for client strategies.
- Ensure social media content and campaigns align with client goals and brand voice.
- Handle multiple projects simultaneously, prioritizing tasks and meeting deadlines.
Qualifications :
Crypto Native : Strong knowledge of crypto, blockchain, and Web3 technologies, including DeFi, NFTs, DAOs, exchanges, tokens, etc.Social Media Experience : Proven experience in social media management, strategy, or growth, including platforms like Twitter / X, Telegram, Discord, Instagram.2–4 years of experience in account / project management, preferably in marketing, digital, or crypto agencies.Excellent communicator with strong presentation skills, able to hold client calls, handle feedback, and present strategies confidently.Strong organizational skills, able to manage multiple projects simultaneously and prioritize tasks effectively.Ability to translate client needs into actionable strategies and deliverables.Self-driven, adaptable, and comfortable working in a fast-paced, evolving Web3 environment.Previous experience working with crypto brands / projects.Familiarity with analytics tools, including Twitter analytics, Sprout, Hootsuite, Notion, etc.Experience working in remote, global teams.Benefits :
Competitive compensation packageRemote-first work culture, allowing for flexibility and work-life balanceFast-paced, high-growth environment with opportunities for learning and growthAccess to cutting-edge blockchain projects and leading clientsWeekly game nights – a fun way to bond with colleagues and relieve stress