Technical Support Specialist
ConfidentialMumbai, India4 days ago
Job description2+ years' experience into Hardware and networking or similar role and experience in Arcade or gaming industry is a plus. BSC or BCA in Information Technology or relevant diploma in hardware and networking. Multi-tasking abilities. Good experience with Microsoft Windows operating system. Excellent communication and problem-solving skills. Familiarity with MS- Excel is a plus.
Roles And Responsibilities
- Good understanding IT Network, Switches and Topology.
- Ability to learn about specific product and processes.
- Research product samples to fully understand product.
- Respond to customers queries in a timely and accurate way to ensure their technical issues are resolved.
- Identify customer needs and help customers use specific application and system features.
- Solving troubleshoots problems with customer and Software / Hardware related.
- Understating of LAN and Network, WIFI and routers.
- Installation of Application on remote computers, and server.
Requirements
Skills Required
Topology, Lan, Routers
Create a job alert for this search
Technical Support Specialist • Mumbai, India