Job Title : IT Support Specialist
Years of exp : 1-3 Years
Key Responsibilities :
User & Group Management :
- Manage users and groups in Microsoft 365 Entra ID and Google Workspace
- Handle access control, provisioning, and de-provisioning of accounts
Networking & Security :
Troubleshoot and manage routing, switching, firewalls, VPNsPerform packet analysis and resolve connectivity issuesCollaborate with security tools like CrowdStrike or similarScripting & Automation :
Write and maintain basic scripts using Python, Bash, or PowerShellAutomate routine tasks and support cybersecurity initiativesCommunication :
Clearly explain technical issues to non-technical usersPrioritize and manage multiple support tickets effectively(ref : hirist.tech)