Head – Talent Development & Management

About Us : We are a leading digital airport company delivering world-class airport services through digital interventions, strong engineering DNA, IT operations, and digital services. With current revenues of ~US$50 million (long-term contracts secured), we aim to scale to US$500 million over the next 5 years. We are expanding our client base (domestic & global airports and related adjacencies) and enhancing our portfolio : managed services, new digital services / products, airport services platforms, etc.

Role Overview

We are looking for a senior HR leader to architect and drive WAISL’s Talent Development & Management strategy, capability building, and succession planning. This person will ensure that talent practices are future-ready, aligned with business goals, and scalable as we scale up operations and revenues. The role is a full-time, on-site position based in Delhi, requiring close collaboration with leadership and cross-functional teams to effectively drive organization-wide initiatives.

Key Responsibilities

Talent Development

Define and implement a robust role taxonomy and skill-dictionary across technology, operations, and service domains.

Lead role mapping & job leveling to ensure clarity in roles, skills, career paths and capacity planning.

Design and maintain functional, technical, leadership learning roadmaps; introduce programs such as coaching, mentoring, stretch assignments.

Institutionalize digital learning platforms (LMS, micro-learning, blended learning) and build culture of continuous learning.

Establish metrics and dashboards to monitor learning uptake, capability growth, ROI from development programs, skill gaps, etc.

Talent Management

Build and roll out succession planning frameworks for critical roles and leadership positions. Maintain high potential programs.

Work closely with Business Heads and HR Business Partners (HRBPs) to conduct regular talent reviews, calibrations, identify high potentials, and map career mobility.

Oversee performance management frameworks ensuring alignment of goals, feedback culture, calibrations, developmental performance plans.

Lead workforce planning : role criticality mapping, demand supply forecasting for skills, internal mobility levers.

Employee Experience & Engagement

Craft and deploy talent-focused engagement programs, particularly around growth, career clarity, learning, feedback, etc.

Use people analytics to provide insights : turnover, skill gaps, readiness for future, engagement levels.

Promote DE&I (Diversity, Equity, Inclusion) through talent programs, inclusive leadership, and equitable opportunities.

Qualifications & Skills

10+ years of progressive experience in talent development, talent management, preferably in IT / Digital / Technology services.

Postgraduate in Human Resources, Business Management, Organizational Psychology, or related field preferred.

Deep experience in designing role taxonomies, skill dictionaries, role mapping, succession planning, leadership / technical capability frameworks.

Strong stakeholder management (CXOs, Business Heads, HRBPs), change management.

Familiarity with tools and technologies : LMS, people analytics, HRIS systems, performance management tools, digital learning platforms.

Excellent communication skills, presentation, facilitation, influencing across levels.

Data-oriented mindset; able to use metrics, dashboards to track program impact.