Customer Success Associate - International Process

Job Title : Customer Success Associate (International Process)

Location : Gurugram, Haryana

Work Mode : Work from Office

About The Role

We are seeking passionate and customer-focused professionals to join our international support team. If you have excellent communication skills, a problem-solving mindset, and prior experience in customer service—especially within international or healthcare domains—this opportunity is for you.

As a Customer Success Associate, you will be responsible for managing and resolving customer queries efficiently while ensuring an exceptional service experience.

Key Requirements

• Excellent English communication skills (C1 level – mandatory)
• Education : Graduates and Undergraduates both are eligible
• Minimum 1 year of experience in International Customer Support (Healthcare background preferred)
• Salary : Up to ₹35,000 CTC (₹30,517 in-hand)
• 5 Days Working with 2 rotational week-offs
• Rotational Shifts (24 / 7 environment)
• Two-way cab facility available (for hiring zone only)

Roles & Responsibilities

Why Join Us

Skills : - Customer Relationship Management (CRM), Customer Service, Customer Support, Customer Success, Customer Retention, Business Process Outsourcing (BPO), English Proficiency, Subject-matter expert and Problem solving

Skills Required

Customer Success, Problem Solving, Customer Support, English Proficiency, Customer Service, Customer Retention