AI Systems & Automation Engineer

About the Role

Flight Crew International (FCI) is seeking a technically skilled and solutions-oriented AI Systems Integration & Automation Engineer to lead the development of our next generation of intelligent workflows and digital systems. This role will combine OpenAI integration, aviation software connectivity (e.g., Avianis by Portside), and enterprise automation across CRM, ATS, and collaboration platforms to drive operational efficiency, data intelligence, and scalability across the business.

Key Responsibilities :

I. Systems Integration & Automation

• Design, implement, and maintain automated workflows using Zapier, Make.com, or similar tools.
• Connect and synchronize data between CRM, ATS, email, and marketing platforms for seamless information flow.
• Troubleshoot, optimize, and document automation logic for reliability and performance.
• Set up and manage WhatsApp Business, including integration with JobAdder to streamline recruiter–candidate communication.
• Build integration layers between FCI’s proprietary app, CrewLocator, and other aviation software systems through APIs and webhooks.

II. CRM & ATS Administration

III. IT Security & Infrastructure

IV. Microsoft Ecosystem Management

V. Data Analytics & AI Implementation

VI. Data Management

VII. Web Development & Management

VIII. IT & Cybersecurity

Qualifications

Ideal Candidate Attributes