Assistant Manager

Role : To manage team & provide support to clients for process related queries and assistance. Meeting SLAs consistently by managing the performance of the team - Monitor Resource / capacity planning on a daily / weekly basis Monitoring project deliveries and ensuring zero delays with high quality standards.

People Management and ensuring smooth functioning of the process / team Controlling attrition Focus on Quality within team and for the process & ensuring Compliance of ISO Managing Client expectations.

Report teams performance dash boards on a weekly and monthly basis.

Must be from Travel Background.

Rotational shifts and week offs.

Work from office module.

Qualification-Graduate

Minimum experience-2 years into team Handling

Skills Required

Power Bi, Wfm