Job Title : FSM Configurer
Location : Remote / Offshore
About the Role :
We're looking for an experienced FSM Configurer to manage, configure, and optimise the IFS Field Service Management (FSM) tool. You'll play a key role in aligning the system with business operations, enhancing workflows, and ensuring smooth performance across teams.
Key Responsibilities :
- Configure and maintain IFS Cloud modules - focus on timesheets, job validation, stock, and parts .
- Build quick reports, lobbies, and dashboards to improve usability and insights.
- Align FSM configurations with business processes and service operations.
- Support users, resolve system issues, and manage small enhancement projects.
- Ensure data accuracy , system integration (ERP, CRM), and performance monitoring.
- Oversee testing and QA for new IFS releases and patches.
- Monitor key interfaces (Business Central, Excelsys, Resident Platform, KTHS).
- Recommend process improvements and automation opportunities.
Skills & Experience :
Proven experience with IFS FSM / IFS CloudStrong understanding of field service workflows and integrations.Proficiency in reporting, analytics, and system optimisation.Excellent communication and problem-solving skills.Apply Now :
If you have solid IFS FSM experience and enjoy improving how systems support operations, please apply below!