ServiceNow Consultant (Discovery & CMDB) – Immediate Joiner
NEYOThiruvananthapuram, IN1 day ago
Job descriptionMandatory : Proven hands-on experience in ServiceNow Discovery and CMDB implementation (minimum one end-to-end project each). 2–3 years of ServiceNow configuration and implementation experience. Strong understanding of ITOM architecture , MID Server setup, credentials, and probe / sensor troubleshooting. Proficiency in scripting ( JavaScript / Glide ) and integration (REST / SOAP APIs). ServiceNow Certified System Administrator (CSA) – mandatory. CIS – ITOM / ITSM / ITAM certification – preferred. Strong analytical, communication, and client-facing skills.
📍 Locations : Hyderabad | Bangalore | Pune | Mumbai
🕐 Experience : 2–3 years | Immediate Start (within 5 days)
About the Role
Neyo Ltd is seeking a ServiceNow Consultant with solid hands-on experience in Discovery and CMDB within the ITOM suite. The ideal candidate will have successfully implemented and supported Discovery and CMDB configurations in real-world projects and be confident in delivering client-ready solutions from end-to-end.
Key Responsibilities
- Configure, implement, and optimize ServiceNow ITOM modules with a strong focus on Discovery and CMDB .
- Work closely with clients to gather requirements, design technical solutions, and ensure alignment with best practices.
- Develop and customize workflows, business rules, and automation scripts to enhance platform functionality.
- Conduct Discovery troubleshooting, CI class mapping, and data reconciliation.
- Support integration efforts using REST / SOAP APIs and ensure data accuracy across CMDB relationships.
- Provide deployment, testing, and post-implementation support.
Skills & Qualifications
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