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Client Services Coordinator
Client Services CoordinatorKalKey • Madhyamgram, West Bengal, India
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Client Services Coordinator

Client Services Coordinator

KalKey • Madhyamgram, West Bengal, India
4 days ago
Job description

🌟 About the Role :

We are seeking a Client Service Coordinator who is passionate about delivering outstanding client experiences. This role involves managing client communications, ensuring satisfaction, and acting as a key bridge between our clients and internal teams.

If you are fluent in English, have prior experience in client handling, and possess exceptional communication and organizational skills, we’d love to hear from you!

🚀 Key Responsibilities :

  • Serve as the primary point of contact for clients and manage day-to-day communication.
  • Coordinate with internal teams to ensure timely delivery of client projects and services.
  • Maintain detailed records of client interactions and feedback.
  • Proactively identify client needs and provide solutions.
  • Support client onboarding, account updates, and service renewals.
  • Monitor client satisfaction and report key insights to the management team.

🎯 Must-Have Qualifications :

  • ✅ Fluent in English (both written and spoken).
  • ✅ Prior experience in client handling
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Proficiency with MS Office tools (Excel, Word, Outlook) and CRM platforms.
  • Ability to remain calm and professional under pressure.
  • 💼 Preferred Qualifications :

  • Experience working in a customer-facing role in IT, marketing, or professional services.
  • Basic understanding of project coordination or account management.
  • Bachelor’s degree in Business Administration, Communication, or a related field.
  • Create a job alert for this search

    Service Coordinator • Madhyamgram, West Bengal, India

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