Service Delivery Lead - BPO

Role : Senior Delivery Lead

Location : Mumbai / Kolkata

Required : Experience managing 1000+ FTEs is mandatory

About Latinum :

Latinum is looking for a dynamic and experienced professional to join our team as a Senior Delivery Lead. This role is critical in driving operational excellence, managing people and processes, and leading business growth strategies. The ideal candidate will be a proven leader with deep functional expertise across finance, operations, HR, and strategy.

Key Responsibilities :

• Oversee daily business and administrative operations while improving efficiency of internal and external processes.
• Lead, inspire, and motivate teams to achieve organizational objectives.
• Manage recruitment processes to attract top talent and minimize employee turnover.
• Mentor and engage employees to align with management's vision and organizational goals.
• Establish policies that strengthen company culture and promote long-term success.
• Monitor company performance and recommend strategies for growth and improvement.
• Collaborate with senior management and stakeholders on capital raising and expansion initiatives.

Skills & Qualifications :

Why Join Us

Skills Required

Accounting, Finance, Budgeting, Data Analysis, Hr, Operations, Business Development, Strategic Planning