ServiceNow Developer - HRSD (PAN INDIA)

Job Description.

Job role : ServiceNow Developer - HRSD

Required Skill Set : ServiceNow, HRSD / ESC Modules, Java / JavaScript

Location : PAN INDIA

Experience : 5+ Years

Technical Competency

Experience in development and customization of the ServiceNow HR Service Delivery[Employee Service Management] applications, including :

HR Case Management

HR Knowledge Management

Employee Service Center (Portal)

Enterprise Onboarding and Transitions (Lifecycle Events)

Employee Document Management

Performance Analytics for HR

Integration experience with HRSM / HRIS system (Workday, SAP SuccessFactors)

Integration experience with directories, such as Active Directory using methods such as LDAPs

Web Services, JDBC, SFTP integration experience

Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing

Experience with developing ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML and CSS

Must be ServiceNow Certified Systems Administrator and Certified Implementation specialist in HRSD

Should possess knowledge in Agile / Scrum methodology

Basic knowledge with ITIL / industry standards and HRSD processes

Knowledge of software development lifecycle (SDLC)

Behavioral competency

Effective communication skills with both non-technical and technical audiences (verbal and written)

Excellent Interpersonal skills to work with the project team members collaboratively

Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)

Good-to-Have

ServiceNow Certified Implementation Specialist in ITSM

ITIL V3 / V4 foundation certification

Service Certified Application developer[CAD] certification

Responsibility of / Expectations from the Role

Identify and define business solutions for all HR users, aiding in translating HR business requirements into technical requirements

Work in conjunction with ServiceNow Platform Administrator and ITSM developers

ServiceNow HRSD module configuration and development, including data imports and software integrations with HR systems of record

Assists with troubleshooting patch / release management focusing on HRSD

Develops UI forms, fields, notifications, Automation scripts , integrations ,workflows and reports

Create, monitors, modifies, and publishes service catalog workflows with approvals

Work with HR team to design and create Employee Service Portal

Creates access control rules (ACLs) and validations in various workflows

Understand the given application requirements and capture User Stories

Understand and follow the Best Practices and Standards / Guidelines for development

Participate in the Daily stand-up meetings and understand the changes proposed on the requirements / user stories

Must be self-directed and detail oriented in completing assigned tasks in an effective manner, meeting designated standards and criteria

Responsible for the code quality of assigned tasks

Perform Unit Testing and do documentation as required

Provide support to the users during the User Acceptance Testing

Provide required training to the HRSD fulfiller and Administration users on the user stories developed