15h Left : Front Desk Manager

Location : Delhi

Department : Operations

Reports To :

Cluster Manager / Regional Head – Operations

Company :

UniLiv – India's Leading Premium Co-Living Brand

Role Overview

As the

Front Desk Manager

, you are the face of UniLiv at the property level. You will be responsible for ensuring a smooth, efficient, and premium living experience for all residents through proactive management of operations, maintenance, and resident satisfaction.

You'll coordinate between the

CX, Operations, Maintenance, Housekeeping, Security, and F&B teams

, ensuring that every UniLiv property in Delhi operates seamlessly and delivers the highest standard of service and hospitality.

Key Responsibilities

Resident Experience

• Serve as the first point of contact for all residents and visitors.
• Handle check-ins, check-outs, room allocations, and inventory handovers.
• Ensure timely complaint resolution by coordinating with the CX and maintenance teams.
• Maintain a warm and professional front-desk experience aligned with UniLiv's brand ethos.
• Track resident feedback and ensure satisfaction scores remain consistently high.

Operations & Property Management

Communication & Coordination

Administration & Reporting

Team Supervision

Qualifications & Experience

Hospitality, Business Administration, or Management

of experience in co-living, hotel, hostel, or serviced apartment operations.

Key Performance Indicators (KRAs)

Why Join UniLiv

At UniLiv, we don't just manage spaces — we build communities.

You'll be part of a dynamic team redefining the premium co-living experience across India, starting right here in

Delhi