Site Reliability Engineer-II

Responsibilities :

• Improve and manage infrastructure to drive efficiency and scalability.
• Write and review code, develop documentation, capacity plans, and optimize service costs.
• Set up Service Level Indicators (SLIs) and engage with partner teams to develop, track, and meet Service Level Agreements (SLAs) and Service Level Objectives (SLOs).
• Implement monitoring for infrastructure and applications.
• Share an on-call rotation with partner teams and serve as an escalation contact for service incidents.

Desired Profile :

More things you'll like about Bloomreach :

Culture :

A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.

We have defined our and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.

We believe in flexible working hours to accommodate your working style.

We work remote-first with several Bloomreach Hubs available across three continents.

We organize company events to experience the global spirit of the company and get excited about what's ahead.

The elaborates on our stellar 4.6 / 5 rating. The Culture score is even higher at 4.9 / 5

Personal Development :

We have a People Development Program participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.

Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.

Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)

Well-being :

The Employee Assistance Program with counselors is available for non-work-related challenges.

Subscription to Calm - sleep and meditation app.

We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.

We facilitate sports, yoga, and meditation opportunities for each other.

Compensation :

Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.

Everyone gets to participate in the company's success through the company performance bonus.

We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.

We reward & celebrate work anniversaries Bloomversaries!

Excited? Join us and transform the future of commerce experiences!

If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!

Any unsolicited resumes / candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.

#LI-Remote

Our Perks and Benefits

Stock Equity Plan

One of Bloomreach’s core values is OWN. As Bloomreach grows and becomes more valuable, we want all of our employees to have a share in the success through ownership of Bloomreach stock. An OWNership mindset drives team members to think like true owners in how they operate in their day-to-day roles and in how we serve our customers.

Resident Coach

Our resident coach is an experienced communication and decision-making expert, available to help employees work through any personal or professional challenges.

Leadership Development Program

Managers are the key to the company’s success. We develop our managers across several key dimensions through regular feedback surveys, mentoring, and educational resources.

Company Performance Bonus

At Bloomreach, everyone participates in the company's success—not just through stock options, but also through regular bonuses, paid out every 6 months.

DisConnect Days

We’ve learned that the boundaries between work and life have blurred. Therefore, we provide one “DisConnect Day” each quarter, where the company shuts down so our people can enjoy time to relax and recharge.

Education Budget

Bloomreachers are granted an education stipend which renews each year. Buy some books, take an NLP class, or join a networking group!