Job Overview
Wings Global Services is seeking a Junior Banking Non-Voice professional to join our team in Andheri, Malad, Goregaon, Jogeshwari, Bandra, Vile Parle, or Borivali. This full-time position is designed for individuals with up to 3 years of work experience. Ideal candidates will possess strong customer relationship management skills and a solid understanding of regulatory compliance, risk management, and financial analysis.
Qualifications and Skills
- Proficiency in customer relationship management is a mandatory skill, enabling effective interactions and communication with clients.
- A comprehensive understanding of regulatory compliance to ensure adherence to legal and industry standards.
- Ability to manage risk effectively by identifying and mitigating potential financial threats.
- Strong financial analysis skills to interpret complex financial data and provide actionable insights.
- Experience in using data analytics tools to drive decision-making and improve efficiency.
- Knowledge of anti-money laundering (AML) practices to detect and prevent financial crimes.
- Familiarity with digital banking platforms to support modern banking trends and enhance customer experience.
- Awareness of cybersecurity principles to protect sensitive information and maintain data integrity.
Roles and Responsibilities
Conduct regular reviews and compliance checks to ensure adherence to banking regulations and standards.Analyze financial data and reports to identify trends and opportunities for improvement.Assist in managing and mitigating risks by implementing effective risk strategies and plans.Maintain accurate and up-to-date records of customer interactions and transactions using CRM systems.Collaborate with team members to develop and implement banking solutions that meet customer needs.Engage in financial crime prevention activities, including monitoring transactions and reporting suspicious activity.Keep abreast of industry developments and advancements in digital banking technologies.Provide support and guidance to customers, ensuring a high level of service satisfaction.