Associate Process Manager-WFMEclerx Services Limited, Mumbai, Maharashtra • Maharashtra, India
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Associate Process Manager-WFM
Eclerx Services Limited, Mumbai, Maharashtra • Maharashtra, India
13 days ago
Job description
- Design, develop, implement and maintain MIS and WFM processes and systems
- Ensure that MIS and WFM systems are effectively and efficiently managed
- Ensure that all MIS and WFM systems comply with regulatory requirements
- Identify opportunities to improve the effectiveness and efficiency of MIS and WFM processes and systems
- Develop and maintain process documentation and training materials
- Collaborate with other departments to ensure that MIS and WFM systems are integrated with other business processes
- Manage a team of MIS and WFM professionals, including hiring, training, coaching, and performance management
- Develop and manage the MIS and WFM budget
- Bachelor's degree in computer science, information systems, or related field
- 5+ years of experience in MIS and WFM process management
- Experience in managing a team of MIS and WFM professionals
- Strong knowledge of MIS and WFM software and systems
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Strong project management skills
Requirements:
Shift -Night (Rotational week off & rotational shift )
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Associate Process Manager-WFM • Maharashtra, India
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