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Service Engineer

Service Engineer

Oerlikonpune, India
30+ days ago
Job description

Service Engineer

Designation : - Service Engineer

Education : - Diploma / PG Diploma in Plastic / Tooling / CIPET

Experience : - 4-5 years with Tool Making / Tool Maintenance / Injection moulding Process & Mold Try-outs with troubleshooting.

Job Location : - Pune

Must Have : - Driver's license and Two-Wheeler

Job Description : -

  • Perform service activities like rework, modifications, repairs and installation of hot runner systems, and test them to ensure they are working correctly
  • Provide technical support and training at customer site on how to use and maintain the system.
  • Perform maintenance and provide customer support.
  • Diagnose problems and come up with solutions to repair them.
  • Fill out detailed reports and keep records on services that have been performed.
  • Explain issues with HRS systems and repairs to customers
  • Establish and develop a strong working relationship with customer. He will represent our company in the field.
  • Comply with all safety procedures and policies established
  • Actively interface with customers at all levels. Ensure customer satisfaction through verbal and written communication
  • Project a positive and confident attitude focused on meeting and exceeding customer expectations
  • Able to conduct formal meetings with customer management personal

We Value : -

  • Knowledge of various types of Polymers, e.g. PP, PC, PMMA, PBT, PA, POM, ABS, PC-ABS, PET
  • Critical thinking and troubleshooting skills; capable of learning available analysis tools to solve
  • Be able to work effectively both individually and with a group without need of direct supervision
  • Provide occasional vacation coverage and 7 X 24 emergency support to customer and other technicians
  • Must be able to meet the physical requirements of the job which include bending, lifting heavy equipment and working in confined space
  • Be able to relocate within India if required

    • Personal Profile : -

    ➢ Good communication skills both written and verbal.

    ➢ Strong problem-solving skills.

    ➢ Availability to travel as needed.

    ➢ Customer-oriented mindset.

    ➢ Ability to work effectively in a team environmen

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    Service Engineer • pune, India