Engineer, Site Service

ROLES & RESPONSIBILITIES :

• Monitor site activities, take complete control at the site, ensure smooth functioning of the project.
• Provide onsite installation, validation and commissioning of products.
• Ensure timely receipt of approved BOQ, Shop drawings and Master Schedule.
• Checking plans, drawings & quantities for accuracy of execution.
• Provide technical support to customers at their location and prepare technical reports.
• Responsible for inspection, troubleshooting and repair at the site.
• Ensure quality of work, check measured product quantity as per PO, bill checking and verification for the contractors.
• Liaise with clients, subcontractors and other professional staff, ensure satisfaction and implement any necessary corrective actions.
• Record customer complaints and feedbacks in Service Report and forward to the reporting managers.
• Request for spare parts when required with Service Lead's approval.
• Prepare site reports, handover documents and other paperwork and submit the same along with invoices to the client.
• Implement quality system and adhere to ISO standards.

QUALIFICATION & SKILLS :

Skills Required

Commissioning, Installation, iso standards, Technical Support