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Pre-Sales Executive (1 to 2 Years) (Hybrid)

Pre-Sales Executive (1 to 2 Years) (Hybrid)

WallsToHome Interiorspushkar, India
1 day ago
Job description

Industry : Home Interiors / Residential Design

Type : Full-Time | Remote | Work From Home

✅ About the Role

WallsToHome Interiors is looking for a proactive and confident Remote Pre-Sales Executive to qualify inbound enquiries, conduct cold calls, understand customer requirements, and convert raw enquiries into high-quality leads for our sales team.

This role is perfect for someone who enjoys talking to people, asking the right questions, and helping clients start their home interiors journey.

✅ Key Responsibilities

1. Lead Qualification & Calling

  • Call all new enquiries assigned daily within defined timelines.
  • Ask structured qualification questions regarding :
  • Property type & location
  • Budget range
  • Handover / possession timelines
  • Scope of work (2BHK, 3BHK, villa, etc.)
  • Design preferences and readiness to start
  • Identify seriousness of enquiries and qualify them into leads.
  • Maintain high call-connect & follow-up discipline.

2. CRM Management (Zoho CRM)

  • Update every call in Zoho CRM with accurate notes.
  • Maintain lead hygiene by avoiding duplicates and keeping statuses updated.
  • Track daily conversions and share MIS reports as required.
  • Ensure 100% adherence to W2H processes.

    • 3. Monthly Targets / KPIs

  • Deliver a minimum number of qualified leads per month.
  • Achieve minimum connect ratio, follow-up consistency, and lead quality score.
  • Maintain a strong enquiry-to-lead conversion rate.
  • Zero tolerance for missed updates in CRM.

    • 4. Customer Experience

  • Create a positive first impression for customers calling WallsToHome.
  • Handle objections politely and confidently.
  • Redirect high-potential prospects immediately to Sales Managers.

    • ✅ Required Skills & Qualifications

  • Excellent communication skills in English & Hindi (Kannada is a plus).
  • Confident and clear telephone manner.
  • Ability to ask questions, listen actively, and communicate value.
  • Good understanding of customer behaviour.
  • Basic knowledge of home interiors preferred (training will be provided).
  • Ability to work with CRMs (Zoho CRM experience is a plus).
  • Strong discipline, consistency, and willingness to learn.
  • Experience : 0 to 3 years in tele-calling, pre-sales, customer service, inside sales, or similar roles. Freshers with excellent communication skills are welcome.

    • ✅ System Requirements (Work From Home)

  • Stable internet connection (minimum 20 Mbps).
  • Laptop or desktop with good audio quality.
  • Quiet workspace for calling.
  • Availability during business hours : 10 : 30 AM – 7 : 30 PM (Tuesday to Sunday).

    • ✅ Personality Traits We Value

  • Persistence & patience
  • Attention to detail
  • Positive attitude
  • Process-driven
  • Empathy with customers
  • Problem-solving mindset

    • ✅ Growth Opportunities

    At WallsToHome Interiors, strong performers grow rapidly into roles like :

  • Sales Executive / Client Advisor
  • Senior Pre-Sales Executive
  • Design Coordinator
  • Studio Manager

    • ✅ Compensation

    Fixed salary + Monthly incentives based on leads qualified.

    Performance-based increments and bonuses.

    ✅ Why Join WallsToHome Interiors?

  • A fast-growing residential interiors brand based in Bangalore.
  • Learn structured pre-sales, CRM discipline, customer qualification, and industry-specific processes.
  • Supportive leadership and transparent communication.
  • A work culture that values performance, growth, and integrity.
  • Opportunity to work fully remote while contributing to a premium interiors brand.
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