Job Summary
The SAP Identity & Access Management Specialist is responsible for the daily operational tasks of user lifecycle management within the SAP landscape. This role ensures the secure, efficient, and compliant provisioning, modification, and de-provisioning of user access, acting as a critical line of defence for the company's SAP systems. The specialist will handle a variety of request types, manage approvals, and support testing activities for changes.
Key Responsibilities
Daily Operational Management :
- Termination Requests (Daily) :
- Verify the existence of an SAP account for the specified user.
- If no account exists, close the request with appropriate documentation.
- If an account exists, manually execute the termination process : close, lock, and remove all access rights from the user’s account in accordance with security policies.
- Process these checks daily, including weekends, to ensure timely offboarding.
- Transfer Requests (Daily) :
- Execute access changes based on approved transfer requests.
- Email the user's manager to confirm and validate access requirements for the new role.
- Maintain meticulous tracking of all requests for audit and reporting purposes.
- Access Removal for Non-Compliance :
- Promptly action requests to remove access for users based on non-compliance, policy violations, or access recertification outcomes.
- Access Requests (Daily) :
- Process new access and modification requests upon receipt of valid approvals.
- Ensure all requests have received the necessary dual approvals from both the User's Manager and the designated Area / Business Process Owner.
- Perform manual SAP account updates (creates, modifies, and role assignments) as required.
- Incident Requests (Daily) :
- Address and resolve access-related incident tickets.
- Manage all communications with end-users and stakeholders regarding the incident status.
- Process any access changes required to resolve the incident.
Project & Change Support (As Needed) :
Change Requests & User Stories :Collaborate with project teams to implement access-related change work .Create and manage transports to promote access role changes through the SAP landscape (DEV, QAS, PRD).Support testing activities by providing access guidance and ensuring roles function as designed in both System Integration Testing (SIT / SUT) and User Acceptance Testing (UAT) environments.Qualifications and Skills
Required :Proven experience in SAP Identity and Access Management.Hands-on experience with manual user administration in SAP (SU01, SU10, PFCG).Strong understanding of SAP roles, authorizations, and security concepts.Meticulous attention to detail with a strong commitment to accuracy and compliance.Excellent organizational and tracking skills.Effective written and verbal communication skills for corresponding with managers and stakeholders.Preferred :Experience with an SAP GRC (Governance, Risk, and Compliance) solution (e.g., Access Control).Experience managing transports and supporting SAP testing cycles.Understanding of ITIL framework, specifically Request, Incident, and Change Management processesAt YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale.
Our Hyperlearning workplace is grounded upon four principles
Flexible work arrangements, Free spirit, and emotional positivityAgile self-determination, trust, transparency, and open collaborationAll Support needed for the realization of business goals,Stable employment with a great atmosphere and ethical corporate culture