Senior Manager - Control Tower

About the Team

Did you know that about 5% of Indian households shop with Meesho every day As a team, we believe new-to-internet users can improve their lives by leveraging the internet economy. We take pride in developing a thorough understanding of Meesho users and their needs, across Bharath. We do this by using performance marketing, branding, targeted incentives, personalized comms, seamless onboardings and other techniques. We are passionate about food and travel. Now that Meesho has declared a Work From Anywhere policy, we love to share ideas on workcation destinations and on work-life balance. We also love to discuss our favorite movies and TV shows (Netflix marathons, anyone

About the Role

The Control tower will drive instrumentation and capture of near real-time data from across the ecosystem to provide enhanced visibility to all stakeholders and improved actionable decision making. As head of control tower for experience you will be expected to create L1, L2 and L3 metrics dashboard and monitor progress against the BHAGs. You'd be responsible for ensuring that all system and processes are running as per design. This role requires high degree of stakeholder management and cross org coordination to build trust in the ecosystem and drive actionability through coordination with various teams. You will be required to closely work with Ops, product and programs team to automate monitoring of metrics and track progress.

What you will do

• ensuring that all system and processes are running as per design
• creating L1, L2 and L3 metrics dashboard and monitor progress against the BHAGs
• solving given business problems sometimes in an ambiguous state
• working on delivery of short-term goals and long-term milestones set by business. Meeting these milestones would be critical to create success
• Desirable Skills : Planning, Structural decision making even in ambiguous environment, Data-orientation, Stakeholder management, Business acumen, Readiness to travel

What you will need (eligibility criteria)

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Skills Required

Planning, Business Acumen, Stakeholder Management