Operation Executive

Company Description

Bandhan Bank, one of India's fastest-growing private sector banks, started as a universal bank on August 23, 2015, with a commitment to financial inclusion, aiming to serve the underserved. Guided by the principle of 'Aapka Bhala, Sabki Bhalai,' the Bank is dedicated to serving its customers and making a positive difference in people's lives. Bandhan Bank focuses on providing world-class banking products and services, including loans, deposit accounts, internet and mobile banking, and ATM services, especially to semi-urban and rural customers. With nearly 6,350 banking outlets and over 73,000 employees, Bandhan Bank continues to bridge the gap for those who lack easy access to conventional banking services.

Role Description

This is a full-time on-site role for an Operations Executive at Bandhan Bank, located in Bihar, India. The Operations Executive will be responsible for overseeing day-to-day banking operations, ensuring smooth functioning, and enhancing operational efficiency. Key tasks include managing customer service functions, handling transactions, maintaining records, and ensuring compliance with banking regulations and policies. The role requires close coordination with different departments, effective communication, and analytical problem-solving skills.

Qualifications

• Strong Interpersonal and Communication Skills
• Operations and Operations Management Experience
• Excellent Analytical Skills
• Proficiency in handling banking transactions and customer service functions
• Ability to work on-site in Bihar, India
• Bachelor's degree in Business Administration, Finance, or related field
• Prior experience in the banking sector is a plus
• Proficiency with banking software and computer applications is desirable

Skills Required

Operations Management, Computer Applications, Customer Service, Banking Software