Technical Engineer, Customer support

This job is with Finastra, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Who are we?

At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.

What will you contribute?

General Profile

• Requires specialized depth and / or breadth of expertise in own job discipline - typically considered as a product subject matter expert within area of technical specialty
• Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgement and identify innovative solutions
• Works independently, with guidance in only the most complex situations
• May lead significant project teams; uses specialized skill sets to work on assignment with high levels of risk or complexity
• Impacts the achievement of client, operational, project or service objectives

Responsibilities & Deliverables :

Functional Knowledge

Business Expertise

Leadership

OR

Problem Solving

Impact

Interpersonal Skills

Required Experience :

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold :

At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.

Be unique, be exceptional, and help us make a difference at Finastra!

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