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Founder's Office - Customer Success & Outbound Specialist
DexyAIkochi, kerala, in30+ days ago
Job descriptionOutbound Campaigns : Craft, optimize, and execute email and LinkedIn outreach campaigns for Dexy’s clients and internal growth experiments. Personalization & Segmentation : Leverage AI and data-driven insights to create hyper-personalized, segmented outreach that drives engagement. Continuous Optimization : Regularly test subject lines, messaging, and outreach cadences, sharing learnings with the team and customers. Platform Expertise : Become a power user of Dexy’s AI platform, demonstrating its value in creating and scaling outbound campaigns. High-Impact Initiatives : Work closely with the founders on key growth projects, including entering new markets, crafting playbooks, and scaling customer accounts. Customer Feedback Loop : Provide feedback to the product team to enhance features, particularly for email and LinkedIn campaign optimization. Growth Experiments : Test and validate innovative outreach strategies to stay ahead in outbound lead generation. Email & LinkedIn Campaign Expertise : Hands-on experience designing and managing high-performing email and LinkedIn campaigns, ideally as an SDR. Customer Success Knowledge : 1-2 years in customer-facing roles (Customer Success, Account Management, or Sales) with a focus on outbound outreach. Communication Skills : Exceptional written and verbal communication skills, with a knack for crafting compelling messages for different audiences. Analytical Mindset : Ability to analyze campaign data, identify trends, and suggest optimizations for better performance. Self-Starter : A proactive individual who takes ownership of challenges and delivers results in dynamic, fast-paced environments. Growth Mindset : Eager to learn, adapt, and grow alongside a team of high performers. Founder-Led Mentorship : Work closely with the founding team, gaining invaluable insights and exposure to startup leadership. Skill Development : Hone your expertise in email and LinkedIn outreach, customer success, and SaaS growth strategies. Relocation Benefits : We provide housing and relocation assistance to make your move seamless. Impactful Role : Be at the forefront of scaling AI-driven outbound lead generation, directly influencing Dexy’s growth trajectory. Competitive salary with performance-linked bonuses. First-hand mentorship from founders and industry veterans. Opportunities for accelerated career growth in a core team role. A fun, high-energy startup culture filled with driven individuals. Have experience running email and LinkedIn campaigns and are familiar with tools like Outreach, Salesloft, Instantly, or LinkedIn Sales Navigator. Thrive in customer-facing roles and want to elevate their skills in outbound strategy and customer success. Are excited about working closely with founders in a high-responsibility role. Are hungry to learn, grow, and make a tangible impact in a fast-paced AI SaaS startup.
tldr; We're looking for people who're hungry to learn and shoulder responsibility. Some experience with running email + linkedin outbound campaigns is a MUST.
At Dexy, we’re transforming outbound lead generation with AI-driven solutions that help businesses connect with their ideal customers. As a Customer Success & Outbound Specialist in the Founder’s Office, you’ll work directly with the founding team to craft and execute high-performing email and LinkedIn campaigns while ensuring customers unlock the full potential of our platform.
This is a high-ownership role for individuals hungry to grow, make an impact, and learn alongside a high-energy team in a fast-scaling startup.
What You’ll Do
In this hybrid role, you’ll blend your expertise in email and LinkedIn outreach with customer success and strategic growth initiatives :
Customer Success
- Onboarding & Campaign Setup : Collaborate with customers to define their Ideal Customer Profiles (ICPs) and launch successful email and LinkedIn campaigns.
- Performance Analysis : Track campaign KPIs (reply rates, open rates, connection requests, and conversions), providing actionable insights to improve results.
- Strategic Support : Advise customers on refining outreach messaging, cadence, and personalization strategies for email and LinkedIn campaigns.
- Relationship Management : Build long-lasting relationships with customers by acting as a trusted advisor and ensuring their success with Dexy.
Email & LinkedIn Campaign Execution
Founder’s Office Strategic Projects
What You Bring to the Table
Why Dexy?
Perks & Benefits
Who Should Apply?
This role is for ambitious individuals who :
Ready to Build the Future of Outbound Lead Gen?
ONLY if you’re passionate about Email and LinkedIn campaigns and want to combine hands-on execution with strategic growth initiatives, we’d love to hear from you.
Apply now and become a part of Dexy’s mission to revolutionize outbound lead generation!
About Dexy
Dexy is an AI-powered outbound lead generation platform helping businesses supercharge their sales pipelines. We’re on a mission to revolutionize how companies find and engage their next customers. Join us in shaping the future of sales intelligence!
Location : Remote
Experience : 1-2 Years (Previous experience as an SDR specializing in email and LinkedIn campaigns is a strong plus)
Type : Full-Time
Compensation : 30-50K
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Outbound Specialist • kochi, kerala, in
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