Location : Hyderabad, Telangana
Work Shift : Night Shift (5 : 30 PM - 2 : 30 AM IST / 6 : 30 PM - 3 : 30 AM as per DLS)
Employment : Full Time
about Randstad Enterprise :
Randstad Enterprise provides solutions and expertise that help large enterprise company’s position for growth, execute on strategy, and improve business agility. The collective experience encompasses all facets of the global talent spectrum, from acquisition of talent to outplacement solutions. Enabled by innovative technologies, key offerings include HR and recruitment solutions, Managed Services Provider (MSP) programs, Recruitment Process Outsourcing (RPO), In-House and Professional services, and outplacement and career transition services.
Who you are :
- has accountability for the performance and results of multiple related units
- manages important client & internal relationships with guidance from senior management
- develops and / or delivers a plan and outcomes for an operational area with guidance from senior colleagues.
- develops procedures for areas of expertise
- monitors SLA / KPI performance to control and improve team performance & productivity
- identifies opportunities to better serve client needs
- provides coaching and mentoring to team members and TLs
Differentiators
develops and shares best practices with the global GBS communitymanages the performance of direct reports by working within performance management systemscan apply understanding of the business environment and objectives to develop solutions without supervisionImpact :
Erroneous decisions may possibly result in delays and modifications to project / operations; possibly cause expenditure of time; human resources, and fundsEducation :
Bachelor’s degree required
Work Experience :
5-7 years of relevant experience
3+ years in RPO environment
Job requirements :
Strong customer focus and customer service skillsExcellent communication, multi-tasking, and organizational skillsPossess strong interpersonal skills and some ability to analyze, explain, and draw logical conclusions from operational, financial, regulatory and / or business dataTrack record of high achievementDemonstrated success working on teamsAt least 2 years of experience in being accountable for the performance and results of a medium-sized team or multiple small teams of employeesExperience in planning and managing resources to deliver against predetermined objectivesProven experiences in addressing complex issues and developing recommended solutionscollege or university degree or the equivalent work experienceTechnical requirments :
Proficient with the Google environment including Gmail, Docs, Sheets and Slides
Proficient with Microsoft Office tools including Word, Excel, PowerPoint, Outlook and applicable tools
core competencies :
Delighting peoplePerforming todayLeading changeSecuring the futurerandstad offers you :
An opportunity to work for a global market leader in HR services with industry recognitionContinuous learning and development opportunitiesAn dynamic, innovative, inclusive, agile, flexible, and fun work environmentThe chance to lead a talented and driven team and be a visionary leader