Relationship Manager

Company Description

Ceyone Marketing Pvt Ltd is dedicated to revolutionizing the home-buying experience by prioritizing clarity, trust, and a human connection at every stage of the process. Unlike conventional real estate marketers, we aim to be long-term partners with our clients, offering support beyond site visits and paperwork and staying involved through the journey until the housewarming and beyond. With a mission to create a seamless and credible home-buying experience, we combine skilled analytics, scientific curation, and an unwavering commitment to our customers. At Ceyone, we believe in fostering trust by following an honest and value-led approach to help individuals find their dream homes.

Role Description

This is an on-site, part-time role based in the Greater Hyderabad Area. As a Relationship Manager, you will be responsible for building and maintaining strong relationships with potential and existing clients, providing personalized support and guidance throughout the home-buying journey. Your day-to-day tasks will include addressing client inquiries, conducting site visits, gathering customer feedback, coordinating with stakeholders, and ensuring a seamless and satisfactory customer experience. You will also work closely with other teams to deliver customized solutions that align with the clients' needs and preferences.

Qualifications

Excellent communication, interpersonal, and relationship-building skills

Strong customer service orientation and problem-solving capabilities

Ability to manage client relationships, address concerns, and ensure customer satisfaction

Basic understanding of real estate processes or the ability to learn quickly

Proficiency in time management and organizational skills

Basic business acumen and negotiation skills are an advantage

A proactive, positive approach with a strong focus on teamwork

Familiarity with the Greater Hyderabad Area’s real estate market is preferred