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Sr. Tech Writer, Dev Experience

Sr. Tech Writer, Dev Experience

ConfidentialChennai
30+ days ago
Job description

What you need to know about the role :

PayPal is committed to building and scaling the next generation of payment integration technologies for merchants, consumers, and developers globally. We are seeking a highly skilled and detail-oriented Sr. Technical Writer, Developer Experience to join our team and build world-class technical documentation for APIs, developer tools, and SDKs.

This role requires deep expertise in technical writing, API documentation, and developer-focused content creation. The ideal candidate will have strong communication and writing skills, a solid understanding of developer technologies, and experience using AI-driven tools to enhance documentation processes.

Meet our team :

The newly established Global Solutions Engineering organization will deliver products for Global Markets, including key strategic initiatives such as Digital Wallets, that will allow expansion of PayPal's footprint through intuitive experiences. This team will be responsible for building out platforms that will accelerate time to value across all PayPal markets.

Job Description : Your way to impact :

As a Sr. Technical Writer, you will collaborate closely with product managers, engineers, and developer relations teams to produce clear, concise, and highly usable documentation that enables developers to integrate and use our payment solutions seamlessly. Experience with payments systems is a strong value-add for this role.

Your day-to-day :

Build developer-friendly integration experiences :

  • Develop clear, concise, and well-structured content that enhances the developer experience. Create and maintain API references, SDK documentation, developer guides, and integration tutorials.
  • Work closely with engineers to understand APIs, endpoints, request / response structures, authentication, and error handling. Ensure that API documentation is developer-friendly, up to date, and aligned with industry standards.

Tools & Platform Management :

  • Maintain and improve the documentation platform using tools like Markdown, Swagger / OpenAPI, Postman, and Git-based documentation workflows.
  • Ensure content is accessible, version-controlled, and optimized for searchability.
  • Leverage AI-powered tools to automate and enhance documentation generation processes. Implement strategies to improve the efficiency and scalability of technical writing using modern AI technologies.
  • Collaboration with Engineering & Product Teams :

  • Partner with engineering, product, and developer relations teams to ensure accuracy and completeness of documentation.
  • Gather feedback from developers and iterate on documentation to improve clarity and usability.
  • What you need to bring :

  • 7+ years of product and platform technical Writing experience.
  • Strong ability to create, edit, and manage documentation for APIs, SDKs, and developer tools. Experience with API documentation formats such as OpenAPI / Swagger.
  • Proficiency in Markdown, Git, and documentation management tools like ReadMe.io, Confluence, or similar platforms. Hands-on experience with API tools such as Postman, cURL, and RESTful API testing frameworks.
  • Familiarity with AI-based documentation generation tools and automation techniques.
  • Excellent verbal and written communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.
  • Experience collaborating with engineering, product, and developer relations teams to improve documentation.
  • Familiarity with payment processing, financial APIs, or fintech-related developer tools is a plus. Understanding of global payment methods, wallets, and transaction flows.
  • A Bachelor's degree in Computer Science or a related technical field is helpful in this role.
  • Fluency in English and strong communication skills required.
  • Skills Required

    markdown , api documentation, Payment Processing, Technical Writing

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