Greetings from Infosys BPM Ltd.,We are hiring a Sr. Associate Consultant Quality for a Banking and Financial Service project at Chennai, please find the below job description for your reference and apply if interested.Job Role : Sr. Associate Consultant Quality Work Location : Chennai (work from office)Education Qualification : Full-time graduation / Post graduationExperience required : At least 6 years of experience in Quality and Process Improvement in Banking / Financial Services Domain.Job Description : Process Excellence culture building : -
- Deploy Process Improvement framework for the engagement(s)
- On need basis, conduct short or refresher (3hrs) sessions on continuous improvement at engagement levelImprovement opportunity identification : -
- Drive Bottom up and Top-down opportunity identification workshops for creation of pipeline of opportunities
- Process, operations, business data analysis to identify improvement opportunities
- Validation of opportunities creation of the projectsImprovement projects implementation : -
- Mentor Process Improvement projects (YB, GB & BB) to enable the operations resources to implement the improvement through structured approach
- Facilitate meetings with various stakeholders for tollgate reviews and appropriate sign offs
- Co-ordinate with lead developer for automation opportunity identification and project execution
- Govern the process of validation and sign off of the project closures in the project management portal
- Guide the project leaders for appropriate storyboard creation and update in the project management tool of PI projectsBranding : -
- Creating awareness by training and bringing visibility to process excellence initiatives in the engagement.
- Creating process improvement case studies and socializing with teams, on various success initiatives of engagement performanceClient Management : -
- Participate in client interactions to present the process improvement case studies.Regards,Infosys BPM Talent Acquisition Team